Jacada Ltd. Signs Material Agreement With Large Public Gas & Electric Utility Provider
October 15, 2009 |
| Jacada Ltd. announced that it has signed a material agreement with a new customer, a large gas and electric utility provider in the United States. The deal marks a significant expansion of Jacada Ltd.`s presence in the utilities vertical and will improve the way millions of utility customers are served. Jacada Ltd. also announces that the Company has signed a global value added reseller agreement with Wipro Limited. This new utility customer represents the first joint win with Wipro. After considering solutions from multiple companies, the utility provider selected the Jacada unified desktop solution to improve overall customer interaction by simplifying and streamlining existing processes and agent tools. |
Jacada Ltd. Signs Material Agreement with Permanent General Companies
September 3, 2009 |
| Jacada Ltd. announced that it has entered into a material agreement with a new customer, Permanent General Companies. The Jacada unified desktop solution will provide Permanent General`s customer service representatives with intelligent views of customer data, by consolidating information from multiple screens and applications. |
Jacada Ltd. Signs Three Material Services Agreements With Telecommunications Provider
July 7, 2009 |
| Jacada Ltd. announced that it has expanded its relationship with an existing telecommunications customer by signing three significant service engagements with the UK-based provider. These new services agreements comprise three simultaneous projects across different areas of the Company`s customer facing businesses, including consumer, business-to-business and the retail store. The partnership between the companies began when Jacada streamlined and automated critical call processes within two areas of the Company`s customer facing groups, and then expanded to include an enterprise license agreement standardizing on the Jacada unified desktop solution throughout their customer service operations. |
Jacada Ltd. Announces Management Changes
April 16, 2009 |
| Jacada Ltd. announced that its Chief Executive Officer (CEO), Paul O'Callaghan, has resigned and will leave the Company effective April 20, 2009, citing personal reasons. Mr. O`Callaghan will be succeeded by Thomas H. Clear, who will be appointed CEO of the Company effective April 20, 2009. The Company also announced that Tzvia Broida, the current Chief Financial Officer (CFO) for the Company, has decided to leave the Company to spend more time with family. Bob Aldworth will become CFO of the Company effective April 20, 2009. |
Jacada Ltd. Announces Cost Reduction Initiatives
April 6, 2009 |
| Jacada Ltd. announced measures to reduce expenses to align Company operations with revenue expectations for fiscal 2009. The Company announced a 7% reduction in headcount worldwide, which impacts 10 positions, as well as salary reductions and other additional cost saving initiatives. Overall, the actions are expected to produce total savings for the remainder of fiscal year 2009 of approximately $2.5 million, which includes a reduction in cost of revenues of $700,000, and a $1.8 million reduction in operating expense. |
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