The Customer Service Hall of Shame - MSN Money
These companies topped a list of more than 400 nominated by MSN Money readers. An MSN Money-Zogby poll ranked the 'Bottom 10,' and the 'winner' is . . .
articles.moneycentral.msn.com/SavingandDebt/Advice/TheCustomerServiceHallOfShame.aspx
Comcast customer service - MSN Money
Ranked No. 3 in MSN Money's Customer Service Hall of Shame is the cable and Internet service giant.
articles.moneycentral.msn.com/SavingandDebt/Advice/ComcastCustomerService.aspx
The 2008 Customer Service Hall of Shame - MSN Money
Four 'winners' from MSN Money's inaugural list are back -- 3 with scores even worse than last year's. See the 10 companies Americans love to hate.
articles.moneycentral.msn.com/SmartSpending/ConsumerActionGuide/TheCustomerServiceHallOfSh...
10 best companies for customer service - MSN Money
In tough times, it's harder and more important to keep your customers happy. BusinessWeek picked the companies that are doing the best.
articles.moneycentral.msn.com/Investing/Extra/10-best-companies-for-customer-service.aspx
25 companies where customers come first - MSN Money
A customer service disaster, right? Not to hear Emig tell it. The pilot walked the aisles, answering questions and offering constant updates. Flight attendants, who Emig says ...
articles.moneycentral.msn.com/News/25CompaniesWhereCustomersComeFirst.aspx
Time Warner Cable customer service - MSN Money
The TV service provider is ranked No. 4 in MSN Money's Customer Service Hall of Shame.
articles.moneycentral.msn.com/SavingandDebt/Advice/TimeWarnerCableCustomerService.aspx
25 companies where customers come first - MSN Money
While Apple's customer service shows its bruises -- device problems frequently erupt just after warranties expire -- the in-person support offered at the "Genius Bars" in the ...
articles.moneycentral.msn.com/News/25CompaniesWhereCustomersComeFirst.aspx?page=2
The Customer Service Hall of Shame - MSN Money
The bad with the good A few of the companies that earned lots of "poor" ratings also received many "good" ratings. Wells Fargo is a prime example: While 21% of respondents who ...
articles.moneycentral.msn.com/SavingandDebt/Advice/TheCustomerServiceHallOfShame.aspx?page...
10 companies that treat you right - MSN Money
The Customer Service Hall of Shame poll didn't just tell where you felt ignored (or worse). It also told us where you think customers rule. Consider this the Hall of Fame.
articles.moneycentral.msn.com/SmartSpending/ConsumerActionGuide/10CompaniesThatTreatYouRig...
How companies were ranked - MSN Money
Here's a quick look at the methodology and the full results of the MSN Money-Zogby customer-service survey.
articles.moneycentral.msn.com/SavingandDebt/Advice/HowCompaniesWereRanked.aspx