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Christian Science Monitor








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Decision Center
Seasoned workers snag flex jobs

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Suzanne Fontaine, a pharmacy technician, spends seven months working for CVS in Cocoa Beach and five months at a CVS in Coventry, R.I. In Florida, she puts in three days a week, eight hours a day. "I like the interaction with people," Fontaine says. "I wouldn't want to just not do anything down here. I feel I'm helping out. It keeps you going. I'm keeping my skills up." She calls her earnings "play money, golf money."

Her husband, Ralph, also works during their stay in Florida. He spends three days a week, from 11 a.m. to 5 p.m., as a ranger at a golf course. He describes the job as "keeping people up to speed if they start lagging." He adds, "It can be annoying at times, but it's also a lot of fun. I like to keep myself busy. You do a little bit of yard work and then you go out and mix with people."

Last winter, he held a part-time job as a security guard for the Florida Space Coast Philharmonic. He finds jobs by word of mouth, asking his golf friends, "Hey, what's going on? Anyone looking for work?"

More companies using snowbirds
The Home Depot employed about 300 snowbirds last year. Some worked full time, others part time. Those interested coordinate the transfer with their human resources manager.

Bealls, a Florida department store chain with 82 stores, hires about 750 snowbirds each season, says Jim Simpson, a vice president. Most work part time. About 90% are women. "We have had some of the same folks working for us for 15 or 20 years," he says.

Nearly every winter since 1997, Emilie Thompson of Minden City, Mich., has worked as a registered nurse in Tucson, Ariz., where she and her husband spend five months of the year. During that time, he works in Phoenix as an electrician.

"I love coming back every year," Thompson says. "They're always glad to have me back. I don't know what I'd do if I didn't have a job."

She is part of a seasonal worker program with Carondelet Health Network. Registered nurses and physical therapists agree to work three, six, or nine months. Depending on the time of year, anywhere from 5 to 10% of the nursing staff includes seasonal workers, says Jane Levine, human resources director. That adds up to more than 100 seasonal workers at a time. "The seasonals tend to be seasoned - no pun intended," Levine says. "They have been a nurse for a while. Like any new hire, they have to be trained and assimilated. But for the most part they're well received."

Some seasonals are younger
Retirees are not the only ones who benefit from a willingness to be flexible.

"This kind of experimentation is exciting for workers at all stages of their careers," Pitt-Catsouphes says. "Parents with school-age children face a similar dilemma. Their school calendars are different from their summer calendars. If we think of flexibility only on a daily basis, we're going to miss that."

At Borders bookstores, college students can work during the academic year at a store near their campus. During the summer, some transfer to a store near their home.

"When you have good people, you want to do what you can to retain them," says Anne Roman, of Borders. "If part of that is helping them connect with the opportunity at two or more store locations, we're happy to do that."

Some caregivers also need to divide their time. "Maybe part of the year they need to be somewhere else, caregiving," Allen at AARP says. By being flexible, a firm can retain that employee.

Whatever jobs snowbirds hold, their presence helps to dispel stereotypes about older workers.

"It does take an older person longer to learn," Wing says. "They want to do everything right and make sure they don't make a mistake. We'll spend a little more time training then, and then they've got it. When they've got it, you're in business."

Even so, minor challenges sometimes arise. Wing notes that most managers are in their mid-30s, on average. Some regard an older employee as a grandparent. They might say, "I can't tell my grandparent to do that." A management training program now covers situations like that.

Johns, the pharmacist, emphasizes the importance of earning respect. "If you're responsible and you're caring, that shows through. Age has no boundaries on that."

Wing echoes that sentiment: "The bottom line of this is, we're looking for good people. If we can keep them, and they can help us, why not? This is the future."

By Marilyn Gardner, staff writer of The Christian Science Monitor

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