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Your guide to being a cranky consumer
Want to know how to complain, where to seek a refund, when to howl about a bad offer? DollarWise gives you the tools to get the job done now. Protect yourself: The safest ways to pay online One of the best ways to be vigilant against fraud online is to make smart choices on how you pay for your purchases. Here's how to make your shopping safe and secure. How to complain and win Wrangling with customer service representatives is an art form, but you can do it successfully with a little knowledge and a stubborn streak.
Where to complain The Federal Trade Commission The BBB Online National Fraud Information Center (NFIC) EConsumer.gov (for cross-border Net complaints) Arm yourself: Consumer tips and news Consumer.gov The FTC’s consumer guides The National Do-Not-Call Registry The NFIC’s Internet Fraud Watch Consumers Union ScamBusters Urban Legends Reference Pages Top Searches on Urban Legends Reference Pages Other MSN Money articles The top 9 e-mail hoaxes 5 ways to avoid auction rip-offs Hang up on telemarketers -- for good 10 ways to foil the privacy thieves How to secure your Net identity How shopping bots really work Elsewhere on MSN MSNBC: The latest tech hacks and scams Consumer Reports on MSN Shopping MSN Stay Safe Online Related Decision Centers Find great deals online Discover the best ways to shop and save via the Internet. Guard your financial privacy A guide for securing your data and shielding it from prying eyes. Community Share online shopping and safety tips on the Your Money message board. 
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